Designing better customer support

A happy and passionate customer base is vital to any business that has one or more products. At Obox we take pride in our customer support, knowing that if we support our existing user base it will aid its growth in the future.

We're in a competitive market and we know it; more and more premium WordPress themes are becoming available each day. Our themes are some of the best on the market and we care greatly to be the only WordPress theme company which cares about customer experience. We also know that many of our customers will purchase a product from us purely because they will receive support as part of that purchase. We can directly correlate our designed customer support experience with growth and sales.

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The Creative Bloq team is made up of a group of design fans, and has changed and evolved since Creative Bloq began back in 2012. The current website team consists of eight full-time members of staff: Editor Georgia Coggan, Deputy Editor Rosie Hilder, Ecommerce Editor Beren Neale, Senior News Editor Daniel Piper, Editor, Digital Art and 3D Ian Dean, Tech Reviews Editor Erlingur Einarsson and Ecommerce Writer Beth Nicholls and Staff Writer Natalie Fear, as well as a roster of freelancers from around the world. The 3D World and ImagineFX magazine teams also pitch in, ensuring that content from 3D World and ImagineFX is represented on Creative Bloq.