14 best user testing software tools

User testing software - Userbrain
(Image credit: Userbrain)

The right user testing software will help deliver the best user experience. You may think you've designed a great UI and delivered a great UX, but how will you know until it has been properly tested? It's at the testing stage where you will find out why visitors may not be converting into regular users or customers. And when you will find out which tweaks will need to be made to enhance the overall user experience. 

The process of user testing could be extremely time-consuming, especially if you decide to set up your own testing lab. Luckily, there is plenty of user testing software and tools to monitor user behaviour and gather important feedback so you can iron out any issues and transform your design into a more productive offering. You can get some help avoiding common mistakes in our get the perfect website layout post. 

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Steven Wu is the co-founder and technical director of R & W Media, a leading Magento London agency. He frequently writes for well-known magazines and online publications.