How to manage challenging design clients: 5 pro tips

Whether you’re a freelance designer or operating your own creative agency, we have all come across our fair share of ‘critical feedback’. When I started out, I wasn’t prepared for the diverse vision you’ll find when liaising with graphic design clients, and I ran into some challenging situations.

After over ten years of navigating my way through this artistic industry, I have picked up a few tips and tricks to help prevent and handle negative client feedback. This is particularly important for designers looking to start their own creative agency because you are not only subject to harsher penalties in the form of Google reviews, but also responsible for the work of all designers within your agency. Keep reading for the advice I wish I had when I started out (then check out Creative Bloq’s pick of the best design portfolios and the best graphic design software for inspiration, too).

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Founder of BrandVillage

Katherine Manks been a graphic designer for over 10 years, and operates her own Melbourne based branding agency, BrandVillage. Manks works with small to large organisations, most notably the University of Florida, JustEat and Dell. Her specialties lie in her brand-first approach towards all graphic design work including logo design and website design.