10 things your clients need to know

An inherent problem with our profession is that all too often we are willing to pass the buck and blame things on anyone other than ourselves and unfortunately, nine times out of 10 it'll be one person in particular. The client.

When we launched Wee Nudge we positioned it as an educational platform, not only for clients but also for us, the design and development community. Lack of trust, communication and understanding cause the great rift in the client-designer relationship. Web design may seem like a complete mystery to many clients and if we want to smooth out the wrinkles then it's up to us to clearly explain some of the basic concepts.

Sure, we've got the industry leaders with the gift of the gab who are experts at communicating some of the sticky issues that crop up again and again, but what about those of us who don't posses that same level of diction? Are we using 10 words to explain something when really four would suffice? Are we unknowingly making our clients confused when we're thinking the exact opposite?

The usual suspects crop up in every project. Whitespace, making the logo bigger and of course, 'The Fold'. We're going to touch on a few of these topics and give you some pointers and links to help communicate effectively with your client for a more peaceful project.

1. Contract

Thank you for reading 5 articles this month* Join now for unlimited access

Enjoy your first month for just £1 / $1 / €1

*Read 5 free articles per month without a subscription

Join now for unlimited access

Try first month for just £1 / $1 / €1

The Creative Bloq team is made up of a group of design fans, and has changed and evolved since Creative Bloq began back in 2012. The current website team consists of eight full-time members of staff: Editor Georgia Coggan, Deputy Editor Rosie Hilder, Ecommerce Editor Beren Neale, Senior News Editor Daniel Piper, Editor, Digital Art and 3D Ian Dean, Tech Reviews Editor Erlingur Einarsson and Ecommerce Writer Beth Nicholls and Staff Writer Natalie Fear, as well as a roster of freelancers from around the world. The 3D World and ImagineFX magazine teams also pitch in, ensuring that content from 3D World and ImagineFX is represented on Creative Bloq.