Adobe’s controversial cancellation policy under FTC investigation

Adobe offices
(Image credit: Bloomberg via Getty Images)

Adobe could face severe fines after it was revealed that the Federal Trade Commission (FTC) is conducting an ongoing investigation into the company's cancellation policies. Users claim that Adobe's unsubscribing process is overly complicated and includes unfair additional fees, leading the FTC to issue a subpoena to the brand in June 2022.

From Photoshop to Firefly, Adobe's creative cloud remains a favourite among creatives of all kinds. Transparency is integral to its relationship with investors and customers alike, and Adobe claims that its practices abide by the law despite consumer experiences stating otherwise. 

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Natalie Fear
Staff Writer

Natalie is Creative Bloq's staff writer. With an eye for trending topics and a passion for internet culture, she brings you the latest in art and design news. A recent English Literature graduate, Natalie enjoys covering the lighter side of the news and brings a fresh and fun take to her articles. Outside of work (if she’s not glued to her phone), she loves all things music and enjoys singing sweet folky tunes.