How to find better clients

A few months ago, Khoi Vinh wrote an article declaring the end of client services. I'll be the first to admit Khoi is a super-smart guy who has done a lot for the industry. I'll also say I agree with Khoi that for a lot of people, both clients and web professionals, client services is not the best option. In fact, there is very little I take issue with except Khoi's conclusion. I don't think that the client service model is dead. I think rather that it has to evolve. For those of us running digital agencies, the first step in this evolution is about understanding who we want to work with.

Defining better clients

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