Retail websites slammed by customers

Top brands in the UK and US are failing to provide the ecommerce experience their customers expect, says a report from Brand Perfect, an industry movement founded by font providers Monotype Imaging.

More than 2,500 consumers were asked about the retail experience provided by big-name retailers across desktop, smartphones and tablets. When asked which provided the best online shopping experience, a damning 62% in the UK, and 40% in the US said 'other'.

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The Creative Bloq team is made up of a group of design fans, and has changed and evolved since Creative Bloq began back in 2012. The current website team consists of eight full-time members of staff: Editor Georgia Coggan, Deputy Editor Rosie Hilder, Ecommerce Editor Beren Neale, Senior News Editor Daniel Piper, Editor, Digital Art and 3D Ian Dean, Tech Reviews Editor Erlingur Einarsson and Ecommerce Writer Beth Nicholls and Staff Writer Natalie Fear, as well as a roster of freelancers from around the world. The 3D World and ImagineFX magazine teams also pitch in, ensuring that content from 3D World and ImagineFX is represented on Creative Bloq.