Rolf Molich on usability testing

This article first appeared in the April 2012 issue (#226) of .net magazine – the world's best-selling magazine for web designers and developers.

.net: What’s quantitative usability testing?
RM: As the usability industry evolves, we’re finding that many managers insist upon quantitative answers to usability questions as well as the traditional qualitative information. They want to see proof that usability is improving year on year, so they can demonstrate to their managers that the money they put into UX is worthwhile.

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