Apple owes users answers over that controversial Photos bug

When is a deleted photo not a deleted photo? It isn't a question many of us wouldn't think to ask – we just trust that those photos we never wanted to be seen again will indeed never be seen again. But a downright terrifying new iPhone bug has been resurfacing users' long-deleted photos, with Apple only just getting the problem fixed.

A new iOS security update "addresses a rare issue where photos that experienced database corruption could reappear in the Photos library even if they were deleted”. An issue that, needless to say, has caused a great deal of consternation online. (In the market for new kit? Check out the best iPhone 15 Pro deals available now.)

In what appears to be a massive blow to Apple's privacy credentials, photos that users deleted almost 10 years ago have been reappearing in libraries. It's a huge deal, something that Apple perhaps somewhat alludes to in its use of the word 'rare' in said release notes. 

Particularly troubling is the fact that there have even been reports of photos appearing on devices that have since been erased and restored. According to The Verge, "The supposedly-deleted photos popping to the top of user’s “recent” photos included nude pictures in some cases, and at least one person reported they reappeared on an iPad that had been erased and sold to someone else." 

It goes without saying that iOS users should update to iOS 17.5.1 immediately. But it also seems to go without saying that Apple owes users an explanation. How did these photos still exist? Are other iCloud services affected; files, messages, documents?

While we should never get too comfortable when it comes to cyber security, Apple is a company that makes quite the song and dance about its privacy credentials. It's also a brand that enjoys a great deal of loyalty and trust from its customer base. In the interest of preserving these, it might well be in Apple's interest to let us know exactly what went wrong.