UI design pattern tips: walkthroughs and coach marks

Once someone starts using your website or web application, they need to know where to go and how to get there at any point. If they can't navigate through your your application easily, you'll quickly lose them. Thus, designing effective navigation in your web application is crucial.

In this series for Creative Bloq, Chris Bank of UXPin (opens in new tab), the UX design app, discusses the importance of navigation design patterns and details examples from some of the hottest websites and web apps today.

You can see previous posts in this series here (opens in new tab). Meanwhile, for more examples of web design patterns (opens in new tab), download UXPin's free e-book, Web UI Design Patterns 2014 (opens in new tab).

The problem

The user wants to know how to use the different features of the application.

The solution

Design a walkthrough or tutorial that demonstrates how each function works.

Google Plus overlays instructions to help you get started

Google Plus overlays instructions to help you get started

A lot of web apps have begun using this technique to show users around when they first launch and there are two basic ways of doing this. Some web apps, like Google Plus or Slack (opens in new tab) go the route of overlay instructions, highlighting important parts of the UI with "coach marks" to explain what they do. Slack takes things to the next level by integrating a chat bot that helps users set up their profile.

This makes perfect sense given that Slack is a chat app, and the "Slackbot" walks the users through filling in their profile information like phone number and display name like a conversation.

Tumblr makes setting up a blog as stress-free as possible

Tumblr makes setting up a blog as stress-free as possible

Alternatively, Tumblr presents a walkthrough to help the user get acquainted. This walkthrough is also a great time to collect important information that goes beyond simple registrations, much like a setup wizard.

The importance of this pattern cannot be stressed enough for any application that isn't immediately intuitive because the more a user knows about your product, the more reasons they'll have to come back.

Words: Chris Bank (opens in new tab)

Chris Bank (opens in new tab) is the growth lead at UXPin (opens in new tab), a UX design app that creates responsive interactive wireframes and prototypes.

Thank you for reading 5 articles this month* Join now for unlimited access

Enjoy your first month for just £1 / $1 / €1

*Read 5 free articles per month without a subscription

Join now for unlimited access

Try first month for just £1 / $1 / €1

The Creative Bloq team is made up of a group of design fans, and has changed and evolved since Creative Bloq began back in 2012. The current website team consists of six full-time members of staff: Editor Kerrie Hughes, Deputy Editor Rosie Hilder, Deals Editor Beren Neale, Senior News Editor Daniel Piper, Digital Arts and Design Editor Ian Dean, and Staff Writer Amelia Bamsey, as well as a roster of freelancers from around the world. The 3D World and ImagineFX magazine teams also pitch in, ensuring that content from 3D World and ImagineFX is represented on Creative Bloq.