How to reset a laptop: Simple steps to fix multiple issues

Two men using laptop in crowded cafe
(Image credit: Photo by Airam Dato-on via Pexels)

So you've been through everything you can think of, but you still can't get your laptop to work properly. It's running really slowly, certain software isn't functioning properly, it just keeps crashing, or maybe a combination of all three. 

You've read all the tips articles, sought advice on forums, and chatted to the helpline. But you've run out of suggestions to try, and everyone's telling you the only course of action is to reset it, and return it to its factory settings. 

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Tom May

Tom May is an award-winning journalist and editor specialising in design, photography and technology. Author of the Amazon #1 bestseller Great TED Talks: Creativity, published by Pavilion Books, Tom was previously editor of Professional Photography magazine, associate editor at Creative Bloq, and deputy editor at net magazine. Today, he is a regular contributor to Creative Bloq and its sister sites Digital Camera World, and Tech Radar. He also writes for Creative Boom and works on content marketing projects.